Privacy Policy

Flower Essence Healing LLC (hereinafter referred to as “Anu Dayal-Gulati,” “Heal Your Ancestral Roots,” “Flower Essence Healing,” “we,” “us,” or “our”) has established this Privacy Policy (the “Privacy Policy”) in recognition of the importance you place on the manner in which your information is utilized and shared.

This Privacy Policy pertains to our practices regarding the collection and use of information: (i) in an online context when you visit our websites; and (ii) in an offline context when you provide information to us.

Acceptance of Terms

By accessing and utilizing our Website, as well as by providing information to us through offline channels, you hereby consent to the terms outlined in this Privacy Policy.

The Information We Collect

In the course of operating our Website and/or engaging with you, we will collect and/or receive a comprehensive range of information.

Personal Information

Upon subscribing to our newsletters, enrolling in a program, or acquiring any of our services, we may collect personal information from you, including but not limited to your name, address, email address, and telephone number. This collection of information will occur solely with your explicit consent. Such information shall be collectively referred to as "Personal Information."

Order Information

In the process of purchasing any of our programs, it is necessary for you to furnish us with details pertaining to the specific programs and services you wish to acquire. This information will be collectively designated as "Order Information."

Billing Information

In conjunction with the purchase of our programs, you are also required to provide additional information beyond the aforementioned Personal Information and Order Information. This additional information may encompass, but is not limited to, debit card numbers, credit card numbers, expiration dates, billing addresses, activation codes, and similar details. Collectively, this information shall be referred to as "Billing Information." Furthermore, it is important to note that such information will be collected and processed by our third-party payment vendors in accordance with the terms and conditions outlined in their respective privacy policies and terms of use.

Other Information

In addition to the information previously outlined, we may collect further data, collectively referred to as “Other Information.” This additional information may encompass any or all of the following categories:

- Additional personal information that you voluntarily provide to us, such as responses to surveys.

- Automatically collected information when you utilize our Website, which may include, but is not limited to:

✓ IP addresses, which may be static or dynamic and can sometimes identify a specific computer or device; browser type and language; referring and exit pages and URLs; date and time; duration of time spent on specific pages; sections of the Website accessed; and similar data.

✓ Device-related information, including device type; operating system and version (e.g., iOS, Android, or Windows); service carrier and geographical location; hardware and processor specifications (e.g., storage capacity, chip speed, camera resolution, NFC capability); network type (e.g., WiFi, 3G, 4G, LTE); and similar data.

✓ Information collected through the use of “cookie” technology. A cookie is a small text file sent by an organization to your computer, where it is stored on the hard drive. This enables your computer to “remember” information about your visit to the Website.

We may utilize both session cookies (which expire upon closing your web browser) and persistent cookies (which remain on your computer until deleted) to gather Other Information and to enhance your browsing experience on our Website.

Should you prefer that we do not place a cookie on your hard drive, you may have the option to disable this feature on your computer or mobile device.

As a general rule, cookies tend to improve your browsing experience. However, you may choose to disable cookies on this site and others. The most effective method for doing so is to adjust the cookie settings in your browser.

We recommend consulting your browser’s Help section or visiting the About Cookies website, which provides guidance for all modern browsers.

✓ We employ Google Analytics to evaluate your interaction with our Website, generate activity reports, gather demographic data, analyze performance metrics, and collect and assess other information related to Website and internet usage.

For further details regarding Google Analytics, including instructions on opting out of certain data collection, please visit www.google.com/analytics.

Be advised that opting out of any service may limit your ability to fully utilize the functionalities of the Websites.

✓ Additionally, we may collect or receive information from third parties, including Facebook and other social media platforms.

Accessing and Modifying Personal Information and Communication Preferences

Upon registering for our Website, you are afforded the opportunity to access, review, and amend your Personal Information, Billing Information, and certain Other Information by adhering to the instructions provided on the Website.

Additionally, you may manage your preferences regarding the receipt of marketing and non-transactional communications by utilizing the “unsubscribe” link located at the bottom of any marketing email from Flower Essence Healing LLC.

Please note that you cannot opt out of receiving transactional emails associated with your account or your Orders. We shall make commercially reasonable efforts to process such requests promptly. However, it is important to acknowledge that complete removal or modification of information within our subscription databases may not always be feasible.

How We Use and Share the Information

We utilize the Personal Information, Order Information, Billing Information, and Other Information (collectively referred to as "Information") to deliver our services, process orders, manage our promotional programs, evaluate the effectiveness of our website, plan future developments, solicit your feedback, and keep you informed about our services as well as those offered by our third-party marketing partners.

Flower Essence Healing LLC may access, utilize, and disclose the Information as necessary to process your orders and provide you with support. We may engage third parties to perform specific services, and in such instances, we may share your data with them. These third parties are prohibited from using your personal information for any purpose other than to deliver the contracted services. Furthermore, they are obligated to maintain the confidentiality of your data.

In our continuous efforts to enhance our understanding of our visitors, customers, and the products and services we offer, we may analyze the Order Information and Other Information in aggregate form. This analysis aims to operate, maintain, manage, and improve our website and/or our products and services.

The aggregate information generated does not personally identify you. We may share this aggregate data with our affiliates, agents, and business partners. Additionally, we may disclose aggregated user statistics to describe our products and services to current and prospective business partners, as well as to other third parties for lawful purposes.

Moreover, we may be required to disclose your information in compliance with legal obligations.

Information You Share

It is imperative to recognize that when you voluntarily disclose your Personal Information to third parties—such as on message boards, web logs, via email, during webinars, classes, telephone conferences, or coaching calls, or within comment or chat sections—this information may be accessed, collected, heard, and/or utilized by individuals beyond our control. We cannot accept responsibility for any unauthorized use of such information by third parties.

How We Protect the Information

We implement commercially reasonable measures to safeguard the Information against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, it is important to recognize that no security system is infallible. We cannot assure the absolute security of our databases, nor can we guarantee that the Information you provide will not be intercepted during transmission to and from us via the Internet. In particular, email communications sent to or from the Website may lack security; therefore, we strongly advise exercising caution when determining the information you choose to send to us via email.

External Websites

The Website may include links to third-party websites. We do not possess control over the privacy practices or content of our business partners, advertisers, sponsors, or any other websites to which we may provide links. Consequently, we assume no responsibility for the content or privacy policies of these third-party websites. It is advisable to review the relevant privacy policies and terms of use of any external websites you visit.

Changes to This Privacy Policy

This Privacy Policy shall take effect on December 1, 2024, and is subject to modification at our discretion.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us at [email protected], ensuring that "Privacy Policy" is included in the subject line.

Acceptance of Terms

By accessing and utilizing our Website, as well as by providing information to us through offline channels, you hereby consent to the terms outlined in this Privacy Policy.